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Totally scalable IT services. From a one-off project, to management of your entire IT infrastructure

IT Services

IT is a catch-all term. It includes hardware, software, networks, telephony, data and much more.

Covering all of this means that teams are stretched. And, with the current pace of technology, it’s almost impossible to stay ahead of changes and developments.

Outsourcing gives you flexibility and access to the right expertise, at the right time. Whether that's acting as your entire IT department, supporting you with specialist skills as and when they're required, even holiday cover. And that's 24/7, if you need it to be.

Our customers range from Enterprise-size businesses, corporates and SMEs. They trust us because we're ethical, compliant and ISO 9001 and ISO 27001 accredited.

Range of Services

How we can help

  • Managed IT – on-site or remotely operating as your IT department, or supplementing skills as necessary
  • Security – ensuring the robustness of your infrastructure and protecting against hacking, breaches and data loss
  • Cloud Computing – solutions for safe and future-proofed data storage and access, agile and remote working
  • Hardware – recommending, installing and maintaining hardware and equipment
  • Software – consultancy, installation, integration and updating of software and applications
  • Business Communications – across telephony, print and the digital channels

Featured technology and applications

Microsoft Office 365

Webroot SecureAnywhere

Microsoft Azure

A Proven Process

Whatever your business, chances are that the robustness of your IT infrastructure and your people’s access to it is paramount. Service from Alternative includes:

  • Consultancy - our experts gather a deep understanding of your needs
  • Recommendation - always with an eye to the future, we scope the best overall solution to meet these
  • Implementation - working to a detailed project plan we roll-out and install all components
  • Management - remotely or on-site we keep these watertight and functioning
  • Monitoring - a combination of technology and expertise keeps you in-the-know
  • Review - we review and feedback to ensure continuous improvement
Sophisticated systems and technology are the tools which keep organisations efficient, and business processes smooth. You need to partner with a trusted supplier who understands that.

Key Elements

Our Managed IT Services comprises 3 key elements;

Proactive Care

Recognising that business continuity is critical, our service is pre-emptive and pro-active. We’re dedicated to system up-time, the prevention of data loss, fail-over systems and disaster recovery.

Round the Clock Maintenance

So that your systems are working, even when you’re not, we offer 24/7 round-the-clock monitoring and access to remote and on-site server remediation services.

Effective Support

Support in its truest sense requires so much more than problem-logging and resolution. Ours includes consultancy, on-boarding, training, integration and upgrades. Users communicate however suits them best – by phone, email or dedicated support portal.

Services

Services

To learn more about the services that comprise our IT offering, check out the links below:-

Audits & Consultancy IT Helpdesk

Customer Experience

Alternative's IT services team has proven to be excellent technically, very approachable and extremely pro-active.

Client - Ecommerce Fashion Retailer

Awards and accreditations

Quality is embedded in what we do, but it's also independently audited and verified.

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